About Us

Welcome to Lazy Daisy, your online store specializing in makeup and beauty products in Kuwait. We offer a diverse range of carefully selected makeup products to meet different tastes and beauty needs, while providing a smooth and convenient online shopping experience.

At Lazy Daisy, we strive to offer quality products and reliable service, providing our customers with a seamless shopping journey from selecting their products to placing and receiving their orders.

Terms & Conditions

1. Website Usage

By using the Lazy Daisy website, you agree to comply with these Terms and Conditions. The website must be used for lawful purposes and in a manner that does not harm the website, the store, or other customers.

Lazy Daisy reserves the right to modify the website content, products, prices, offers, or these Terms and Conditions whenever necessary without prior notice.

2. Products and Prices

We strive to provide accurate information about our products, including product names, descriptions, prices, and images. However, product colors or packaging may vary slightly from the images displayed on the website due to screen settings or changes made by the manufacturer.

All prices displayed on the website are in Kuwaiti Dinars (KWD), unless otherwise stated.

Lazy Daisy reserves the right to change product prices, availability, or promotional offers at any time. Some products may also be subject to availability.

3. Orders and Payment

An order is considered confirmed once the order and payment have been completed or the order has been confirmed through the available payment method.

Customers are responsible for ensuring that all order details are correct, including product selections, quantities, contact information, and delivery address.

The store reserves the right to refuse or cancel an order in cases where a product is unavailable, there is an obvious pricing or product information error, or for other operational reasons. If payment has already been made, any eligible refund will be processed according to the applicable refund procedures.

4. Delivery

Orders will be delivered to the address provided by the customer when placing the order.

Delivery times may vary depending on the delivery area, order size, order status, traffic conditions, and other operational circumstances.

Customers are responsible for providing an accurate delivery address and an active phone number and should be available to receive the order or coordinate with the delivery provider.

5. Makeup and Beauty Products

Customers are advised to carefully read the product description, ingredients, and usage instructions before purchasing.

Customers are responsible for ensuring that the product is suitable for their skin type and personal needs. A patch test is recommended when appropriate, especially for products intended for use on the skin or around the eyes.

The store is not responsible for any improper use of a product or use that does not follow the manufacturer's instructions.

6. Intellectual Property

All content available on the website, including text, images, logos, designs, and visual content, is owned by Lazy Daisy or used with the appropriate legal rights. Such content may not be copied, reproduced, published, or reused without prior permission.

7. Changes to the Terms and Conditions

Lazy Daisy reserves the right to update or modify these Terms and Conditions whenever necessary. Any changes will become effective once published on the website.

Privacy Policy

1. Information We Collect

Lazy Daisy may collect certain information necessary to process orders and provide our services, including:

• Name.

• Phone number.

• Email address.

• Delivery address.

• Order details.

• Payment information required to process transactions through the selected payment service provider.

2. How We Use Your Information

We may use customer information to:

• Process and fulfill orders.

• Arrange deliveries.

• Contact customers regarding their orders.

• Provide customer service and support.

• Improve our services and shopping experience.

• Process payments and refunds when necessary.

• Send promotional offers and updates when the customer has provided consent, where applicable.

3. Information Security

We take appropriate measures to protect customer information against unauthorized access, use, or disclosure. However, customers should be aware that no method of transmitting information over the internet can be guaranteed to be completely secure.

4. Sharing Information

We do not sell or rent customer information to third parties. Necessary information may be shared with service providers involved in fulfilling orders, such as delivery companies and payment service providers, only to the extent necessary to provide the requested services.

Information may also be disclosed when required by law or by the relevant authorities.

5. Cookies

The website may use cookies to improve website performance, enhance the user experience, remember certain preferences, and analyze website usage.

Customers may adjust their browser settings to control cookies. However, disabling cookies may affect certain website functionalities.

6. Privacy Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our services or applicable legal requirements. Any updates will be published on this page.

Return and Exchange Policy

Due to the nature of makeup and beauty products, and in consideration of health and safety, returns and exchanges may be subject to specific conditions.

1. Return or Exchange Requests

Customers should contact Lazy Daisy as soon as possible if there is an issue with their order. The customer should provide the order number, the reason for the return or exchange, and photos of the product when necessary.

2. Non-Returnable or Non-Exchangeable Products

For health and safety reasons, opened or used makeup and beauty products, or products with their original protective seal or packaging removed, may not be eligible for return or exchange.

Products that have been used or are no longer in their original condition may also be ineligible for return or exchange.

3. Damaged or Incorrect Products

If a customer receives a damaged product or a product different from the one ordered, they should contact customer service as soon as possible and provide the order details along with clear photos of the product and packaging.

After reviewing and verifying the case, the product may be replaced or an appropriate solution may be provided based on the circumstances.

4. Opened or Used Products

Opened or used products are not eligible for return or exchange, except in cases where the issue is confirmed to have resulted from an error by the store or where the customer received a damaged or incorrect product.

5. Refunds

If a return is approved, the eligible refund will be processed according to the payment method used for the order and the store's applicable procedures.

The time required for the refunded amount to appear in the customer's account may vary depending on the bank or payment service provider.

6. Delivery Fees

Delivery fees may not be refundable when the return is due to the customer's personal preference, unless the return results from an error by the store or the customer received an incorrect or damaged product.

7. Contact Regarding Orders

For any inquiries regarding returns or exchanges, please contact Lazy Daisy Customer Service and provide the order number and the necessary details so that the order can be reviewed and the appropriate action can be taken.